If you have questions about an order, product information, or shipping, our support team is here to help.
Customer Support Email: support@trendnestshop.com
Business Hours: Monday – Friday 9:00 AM – 5:00 PM
We aim to respond to all inquiries within 24–48 hours.
Thank you for shopping with TrendNest Shop.
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Refund Policy
Your satisfaction is our priority
Return Window
We offer a 30-day return window from the date of delivery. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
Return Conditions
To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging
Accompanied by the receipt or proof of purchase
How to Return
To initiate a return:
Contact our customer service team
Provide your order number and reason for return
Receive your return authorization and shipping label
Pack the item securely and ship it back
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and send your item to our returns address.
Questions?
If you have any questions about our refund policy, please contact us at support@trendnestshop.net
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